Travel guide in WeChat

Asian tourists get guidance and discounts abroad without leaving familiar interface

Project review:
Brief

This travel guide came up as a startup idea to our client – a travel agency which organizes trips for tourists from China to Eastern and Western Europe. This travel guide should have offered help the tourist on location and also offer benefits in restaurants and shops. Such a marketplace for the niche audience looked very promising. There was a choice between building a standalone app and integration into another popular app to minimize promotion costs.

WeChat with 1 billion users and highest penetration in China became an obvious choice. The client’s marketplace is now embedded into the WeChat ecosystem and uses its infrastructure. Users can enjoy coupons and discounts, air tickets and hotels, transfers and taxis, excursions and cruise trips.

Services
Application development, Consulting, Software integration, UX and UI design
Industry
Travel
Year
2019

Matching and growing supply and demand is difficult yet essential existential task for every marketplace

Challenge:
Every marketplace matches supply and demand. From classified magazines to online taxi platforms like Uber - every marketplace is always busy balancing these two sides to keep the App valuable for buyers and sellers.

Our client underestimated the critical role of such a balance. In addition, the promotion budget was relatively small which made questionable fast penetration rate. Building the app itself was not as challenging as its further promotion into the market.

Elegant solution with comprehensive back-end features for the best user experience and effective promotion

Solution:
After a number of brainstorming sessions with the client we have found an elegant solution. Instead of building a stand alone app we decided to build it into the WeChat ecosystem to match the target audience preferences and to get more efficient promotion tools.

As a result the app received the WeChat front-end, the Java back-end and a micro-service architecture. It was integrated with tickets provider and other 3rd parties like: Booking, Uber, discount coupons and payment service provider.

To deploy, scale, and manage the application we used K8 in cloud infrastructure. On the business and usability side the app got the reporting feature, easy user authorization and history of purchases. We shared our experience on the launch phase and than supported the app when it came live.

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